Morrison Utility Services Case Study
Morrison Utility Services installed
x-Stock to reduce inventory
by £35k per annum
How a utility service provider saved money with our x-Stock solution
Morrison Utility Services are the UK’s leading utility service provider, helping strategic partners in gas, electric, water and telecommunications to renew, refurbish and maintain their infrastructure and networks.
Morrison Utility Services approached Cross-Check several years ago as they required a flexible solution that enabled them to reduce their inventory, reduce waste and be able to manage their stores operations. More importantly, the solution needed to be scalable and adaptable to meet Morrison Utility Services changing requirements as they secured major new contracts. Initially the solution was rolled out to 3 remote warehouses in and around Yorkshire. To date, there are more than 20 stores locations nationwide.
Business Improvement Director at Morrison Utility Services, Andy Carter advised that:
“We chose Cross-Check for their willingness to understand our requirements and provide a simple, effective solution in a short time period.”
Cross-Check Systems discussed, understood and designed a solution that would enable Morrison Utility Services to address their business and process issues, by implementing x-Stock, a bespoke inventory control and stock management system.
The benefits from a bespoke solution has proven results, Andy Carter commented:
“Cross-check has allowed us to streamline our stores operations; reducing inventory held by £300k; and reducing waste by £35k per annum.”
Our customers are our priority
The service did not end with installation and implementation of the inventory control software. At Cross-Check we take our after-sales support very seriously.
“Customer support has been good; the benefits of dealing with a small, focused organisation is the personal service we get; usually dealing with the same knowledgeable experts every time.”
Over the past few years Cross-Check Systems and Morrison Utility Services have expanded, developed and deployed further solutions nationwide. When asked if Andy would recommend Cross-Check Systems, he advised:
“We would recommend Cross-Check for similar solutions.”
As our customers grow, develop and require changes/ flexibility, Cross-Check Systems work in partnership to ensure our customers receive ongoing support and consultation pre and post-sale. Through their bespoke solution the customer has the ability to change, grow, adapt, make minor and major changes using the same core solution.